maverynthia: (zero)
[personal profile] maverynthia
Got my MicroTrailer today...I need help...

I bought the thing with Buy it Now...OK no problem...it arrived...no problem..
But the people that sold it relisted the exact same thing...but added a FREE model kit for those who bought it now....I feel...cheated..If I would have waited.....T_T

Should I contact them and say I felt cheated so I'm not leaving them positive feedback, or should I just leave the positive feedback and tell them that it's OK......I just feel...betrayed.....

What do you all think I should do?
twotone: A toy figure in a penguin costume is dismayed. It stands next to a mug with a penguin illustration and a broken handle. (Default)
From: [personal profile] twotone
You should go by e-bay's suggestions and contact them before leaving negative feedback. (Among other things, they could easily retaliate and leave *you* negative feedback.)

If you genuinely feel cheated, you should contact them (politely) and tell them that:
- you feel it's unfair that they're adding the free item now
- if you had known that they would add a free model kit, you would have waited for this thing to be listed
- would they be willing to send you the model kit for a reduced price (do you even want the model kit? Do you want to BIN the new item and sell the MicroTrailer that you just got, thus recouping your losses?)

In any case, if you make a genuine and well-intentioned attempt to work things out first, you'll have more leverage. I don't know whether people read the feedback that they receive, so contacting them through e-mail is more likely to get their attention and make them understand *why* you're unhappy.

Date: 2002-11-20 06:52 pm (UTC)
ext_212: (zero)
From: [identity profile] maverynthia.livejournal.com
I tried to be poliet and haven't rendered feedback yet. I basically said that
"Hey I feel cheated therefore I'm not going to give you Positive feedback." They can respond with "Fine, no skin off our back" or try to make me happy....Which I think th'll just say "No skin off our back." Since they are continuing to offer the model kits and they could say I should have waited....kinda like that stupid sale in Wal-Mart....though some of those stores have a policy that if you bring in the reciept they give you the difference. Meh....

I really think they should send the damn model kit out at their cost...I had to freaking pay $10 for UPS anyways....make them pay it again.... Damn thing was way slow anyways....Rarr....

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